About us
Who we are
Who we are
Leading VoIP Solutions with 30+ Years of Expertise
Basonic is a leading telecommunications company that specialises in creating, implementing, and managing comprehensive VoIP solutions. With over 30 years of experience, our company is focused on providing complete VoIP solutions to our clients, and we take pride in our leadership position within the market.
We connect businesses with better communication solutions. We cut unnecessary costs, improve productivity and provide the service and support you expect from a business.
We make use of a central helpdesk, enabling easy control of all services throughout the country, which has been segmented and controlled by a service manager in each area. We are specialists in voice and data network technology and cater for the smallest to the largest institutions utilizing the same professional approach in all cases.
We start by identifying and understanding our customers’ project-specific requirements, and then we use our in-depth knowledge of telecommunications, products and technologies to meet them. The result: expert solutions tailored to your unique needs, designed to help you grow your business.
What sets us apart is that not only do we help you identify the best products for your specific needs, but, most importantly, we are there to support you after the sale.
We are constantly adopting new and innovative technologies to provide our customers with the products and services needed to succeed in this competitive market. At Basonic, we put the customer first. By being fully staffed with manufacturer-certified and trained engineers, technical support personnel, and knowledgeable channel managers, we can assure the successful completion of the most complicated of projects. It’s time for you to focus on your customers and let us do the rest.
The primary initiative for the company was based around providing telecommunications backed up with unsurpassed quality and customer service. This has remained the aim throughout, and while products and technology have changed during this time, Basonic’s commitment to support has not.
Basonic has established nationwide alliances that can provide support through all major cities in SA. An additional and unique strength lies in relationships with suppliers to ensure the best possible product range is available to meet client needs.
We need to be mobile; we have to be productive, and we need to be efficient to get ahead. Unsurprisingly, all our small businesses and large enterprise clients trust Basonic as their VoIP provider. They know it’s no longer just about cheap phone calls. It’s about partnering with a VoIP provider who is helpful and in touch with their unique requirements. It’s about depending on a reliable provider whose solutions enable them to manage and grow their businesses.
The Environment
Basonic supports the conservation of the environment in all its available manners and understands
that some resources are limited and should be handled carefully.
At Basonic, we are committed to supporting environmental conservation in every way possible. We recognize the importance of responsibly managing our resources and minimizing our environmental impact. Here’s how we approach environmental stewardship:
Resource Management
We understand that natural resources are limited. Therefore, we prioritize efficient use of materials and energy in our operations.
Sustainable Practices
We actively promote and implement sustainable practices throughout our business processes. This includes reducing waste generation, recycling materials, and adopting energy-efficient technologies wherever feasible.
Green Technologies
In our product offerings, we emphasize solutions that contribute to environmental sustainability. This may include energy-efficient hardware options and promoting virtual communication solutions that reduce carbon footprint.
Partnering with
Eco-Friendly Suppliers
We seek to collaborate with suppliers and partners who share our commitment to environmental responsibility. This ensures that our supply chain aligns with our values of sustainability.
Community Engagement
We engage with our community and stakeholders to raise awareness about environmental issues and promote responsible practices. This may involve participating in local initiatives or supporting environmental education programs.
Continuous Improvement
We strive for continuous improvement in our environmental performance. This includes setting goals to further reduce our environmental footprint and regularly assessing our practices to identify areas for enhancement.
By integrating environmental considerations into our business practices and product offerings, Basonic
aims to contribute positively to environmental conservation efforts. We believe that by acting responsibly today,
we can help preserve natural resources and create a sustainable future for generations to come.
